Terms of service

1. Scope

These Terms of Service (“Terms”) apply to professional services, managed support, product delivery, and digital experiences provided by AN Technology (“Company”, “we”, “our”). Specific project scopes and deliverables are defined in statements of work (“SOWs”) or master service agreements (“MSAs”).

2. Engagement

We will deliver services with reasonable skill and care consistent with industry standards. Client stakeholders must supply timely access, information, and approvals required to perform the services.

3. Fees and payment

Fees are outlined in the applicable SOW or agreement. Unless otherwise stated, invoices are due net 30 days. Late payments may accrue interest at 1.5% per month (or the maximum permitted by law). All fees are exclusive of taxes, which are client responsibility.

4. Intellectual property

Pre-existing intellectual property remains the property of the originating party. Upon full payment, the client receives ownership of deliverables specifically created for the engagement, except for reusable methodologies, frameworks, or tools owned by AN Technology.

5. Confidentiality

Each party agrees to protect confidential information disclosed during the engagement. Confidential information includes technical, financial, and business details not publicly available. Obligations survive termination for three years (or indefinitely for trade secrets).

6. Data protection

We handle personal data in accordance with our Privacy Policy and applicable regulations (including GDPR, CCPA, and HIPAA where applicable). Additional data processing agreements may apply for specific services.

7. Acceptable use

Clients agree not to misuse our services, interfere with security protocols, or engage in unlawful activities. We reserve the right to suspend services if acceptable use is violated.

8. Warranties & disclaimers

We warrant that services will be performed professionally. Except as expressly stated, services are provided “as is” without other warranties. We do not guarantee specific business outcomes unless explicitly stated.

9. Liability

Neither party is liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to fees paid for the 12 months preceding the claim, except for liability that cannot be limited by law.

10. Termination

Either party may terminate the engagement for material breach with 30 days’ written notice if the breach is not remedied. Upon termination, clients must pay for services rendered up to the effective date.

11. Governing law

These Terms are governed by the laws of Ontario, Canada, unless superseded by another jurisdiction specified in the MSA or SOW.

12. Updates

We may update these Terms from time to time. Material changes will be communicated to clients. Continued use of services after changes constitutes acceptance.

Contact

For questions about these Terms, contact legal@antechnology.ca or mail: AN Technology, 161 Bay Street, Suite 2700, Toronto, ON M5J 2S1.